Vegemite makes 2.0 mainstream but at what price?
Posted on : 20-10-2009 | By : Sarah Thomas | In : Carve Consulting Australia, Social Media Marketing
Tags: Cheesybite, credibility, iSnack2.0, Name Me, online reputation management, Pizza Hut, PR2.0, Publicity stunt, social media strategy, Vegemite, Web2.0
Here’s my (collectors?!) jar of Vegemite’s iSnack2.0 which I couldn’t help buy when I saw it at Foodland (at a significant discount) yesterday.

And there’s no danger of this jar ever being opened given my family made their own decision on an appropriate name based on their taste test of the original Name Me jar:

But seriously, Kraft has had to respond to claims from right around the world that the Vegemite iSnack2.0 naming debacle was a publicity stunt and publicly deny it, yet the latest twist that the new, new name - Cheesybite - was registered by Pizza Hut in 2006 as outlined in this article from the Sydney Morning Herald makes it even harder to believe.
There are those who believe it was a genuine mistake like Tony Richardson on the Crikey blog and here’s an interesting summary from Sheldon Nesdale as to why he believes it could never have been planned.
I’m more interested what impact this has had on the Vegemite brand and how effectively they’ve managed their brand’s reputation as is Professor Kenneth Miller from University of Technology Sydney’s marketing school in this interview with ABC Online.
“There’s potential to do significant brand damage to Vegemite and Kraft because people are talking about it and they’re not talking about how wonderful Kraft is,” he said.
“They’re not talking about how wonderful the product is - the former iSnack 2.0 - they’re talking about things that will damage the brand.
I almost think this marks a watershed moment in our marketing history when 2.0 comes into the mainstream vernacular - many who’d never heard of Web2.0 certainly do now, but at what cost to our beloved Vegemite?





